Call summary
CallerLena · 04xx xxx 418
JobRoller door stuck halfway open
LocationPeakhurst
UrgencyHigh
Useful detailShop opens at 8am. Side lane access. Can send photos.
Your business never stops. Neither do we.
Hello Harper answers calls, books appointments, and handles the busywork — so you can focus on what matters.
Keep your number. Set up in about 10 minutes. Prices include GST.
Books appointments
Qualifies leads
Answers questions
Sends follow-ups
Always on
Put Harper behind your number.
Your public number stays where it is. Harper answers only the calls you send it: after-hours, busy, unanswered, or all calls if you want full cover.
Give it the facts
Start with your website or Google listing. Add your hours, services, suburbs, rough prices, urgent jobs, and the questions you usually ask.
You check everything before it answers a customer.
Try the awkward calls
Ring it yourself. Ask about prices. Ask for today. Ask for something outside your service area.
Change the greeting, the questions, and the urgent triggers until it sounds like your business.
Forward the calls you miss
Keep your current number. Send busy, unanswered, or after-hours calls to Harper.
Every answered call is saved in your dashboard the moment it ends.
Most businesses are live in about 10 minutes. No new phone system.
Built for the way your trade takes calls.
From Brisbane tradies to Melbourne salons, Perth dentists to Adelaide plumbers — Harper is tuned for suburbs, job types, mobile numbers, GST, and after-hours urgency.
Tradies
Plumbers, sparkies, builders. Missed calls answered while you're on the tools.
- Calls covered while you're on-site
- Urgent callers flagged
- After-hours lead capture
Captures: suburb, job type, urgency, callback window
Salons & clinics
Hairdressers, beauty, physio, dental. Enquiries handled while you're with a client.
- Appointment enquiries captured
- Pricing questions answered
- Cancellation details taken
Captures: service, preferred time, stylist or practitioner
Home services
Cleaners, landscapers, pest control. Quote requests taken at any hour.
- Quote enquiries captured 24/7
- Service area questions answered
- Weekend enquiries covered
Captures: address, access notes, quote request
The useful bits, without the voicemail.
No replaying a two-minute message in the ute.
Harper sends the parts that change what happens next: who called, where they are, what they need, how urgent it sounds, and the detail most voicemails leave out.
Full transcript
HarperThanks for calling. How can I help?
CallerThe roller door is stuck halfway open. I need someone before we open.
HarperGot it. Is the shop secure at the moment?
CallerMostly. I can stay here another hour.
HarperI'll mark this as urgent and pass it on now.
Sales calls stay out of your day
BlockedEnergy comparison pitch · 0:32
Blocked"Google listing" robocall · 0:11
Ended politely. Nothing for you to do.
One decent job can cover the month.
Start with missed and after-hours calls. Add more cover when the phone gets busier. Month to month. 30-day money-back guarantee. Prices include GST.
Starter
$149/mo
For smaller teams that need the calls covered when everyone is busy, closed, driving, or already with a customer.
- Keep your number or take a dedicated number
- AI answering in an Australian voice
- Instant call summaries in your dashboard
- Lead capture with urgency flagging
- Spam handling
- Full call transcripts
- Dashboard and analytics
- Books appointments into your calendar
- 30-day money-back guarantee
Professional
1,000 receptionist minutes included
For busier phones. Same setup, more call time.
Everything in Starter · Four times the included minutes · Change plans as call volume changes · Annual plans available
$249/mo incl. GST
See ProfessionalAnnual plans save 10% on Starter and 20% on Professional.
Common questions.
Do I keep my own phone number?
Yes. Most businesses keep their current number and forward missed, busy, or after-hours calls to Harper. You can also take a dedicated number if you prefer.
How do the included minutes work?
Receptionist minutes are the time Harper spends answering calls. Starter includes 250 minutes per month. Professional includes 1,000 minutes per month. You can change plans as call volume changes.
Will callers know it is AI?
You choose the greeting. We recommend being clear that Harper is an answering assistant for your business. The goal is simple: answer well, ask useful questions, and pass the details to you quickly.
What if it is wrong for my business?
You can test Harper before going live. Change the greeting, services, questions, suburbs, urgent triggers, and anything it should avoid saying. Every plan has a 30-day money-back guarantee.
Can I use it only after hours?
Yes. You decide when calls go to Harper. Use it after hours, when the line is busy, when calls go unanswered, or as full-time cover.
What happens to spam calls?
Harper can recognise common sales calls and robocalls, then end them politely. You do not need to hear about every blocked call unless you want to.
Hear Harper answer before your customers do.
Enter your number and Harper calls you back. Ask about price, ask for today, say it's urgent — judge it the way your customers would.
30-day money-back guarantee. Keep your number. Month to month.